Privacy Policy

Last updated: February 22, 2026

HoopEdge ("we," "us," or "our") operates the HoopEdge mobile application and website (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

1. Information We Collect

Account Information

When you create an account, we collect your email address and a display name. We use Firebase Authentication (provided by Google) to manage sign-in credentials. We do not store your password directly; authentication is handled by Firebase.

Usage Data

We automatically collect information about how you interact with the Service, including pages viewed, predictions accessed, bets placed within the app, device type, operating system, and approximate location (country-level). This data helps us improve the Service and provide relevant content.

Payment Information

Subscription payments are processed by Stripe. We do not store your credit card number or full payment details on our servers. Stripe handles all payment processing in compliance with PCI-DSS standards. We receive only a confirmation of payment status, a customer ID, and the subscription plan you selected.

2. How We Use Your Information

• To provide, maintain, and improve the Service
• To process your subscription and manage your account
• To personalize your experience (e.g., tracking your betting ledger)
• To send you important updates about the Service (e.g., policy changes, downtime)
• To analyze usage patterns and optimize performance
• To detect and prevent fraud or abuse

3. Third-Party Services

We use the following third-party services that may collect data:

• Firebase Authentication (Google) — user sign-in and identity management. See Firebase Privacy Policy.
• Stripe — payment processing. See Stripe Privacy Policy.
• Vercel / Cloudflare — hosting and content delivery. Standard web server logs (IP address, user agent, request timestamps) may be collected.

4. Data Retention

We retain your account information and betting history for as long as your account is active. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law or for legitimate business purposes (e.g., fraud prevention).

5. Data Security

We implement industry-standard security measures including encrypted data transmission (TLS/SSL), secure authentication tokens (JWT), and access controls. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate personal data
• Request deletion of your personal data
• Object to or restrict processing of your data
• Data portability (receive your data in a structured format)

To exercise any of these rights, contact us at support@hoopedge.ai.

7. Children's Privacy

The Service is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal data, we will take steps to delete such information.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of the Service after changes are posted constitutes acceptance of the revised policy.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at support@hoopedge.ai.